Personal Data Protection Notice (KVKK)

Best Butik Massage

Last updated: 12 October 2026

1. Data Controller

This notice is provided in accordance with Article 10 of Turkish Personal Data Protection Law No. 6698 (KVKK).

The data controller is:

Alena Hanımeli
Best Butik Massage
Kadıköy, Istanbul, Türkiye
Telephone / WhatsApp: +90 531 215 42 85
Website: https://www.bestbutikmassage.com/

2. Categories of Personal Data

Depending on your interactions with us, the following categories of personal data may be processed:

  • Identity information, such as your name.
  • Contact information, including telephone number.
  • Appointment information, including requested services, dates, times, and locations.
  • Communications relating to enquiries, reservations, and service arrangements.
  • Payment and transaction information where applicable.
  • Website usage and technical information, subject to applicable legal requirements.
  • Health-related information only where necessary and processed under an appropriate legal condition for special categories of personal data.

3. Purposes of Processing

Personal data may be processed for the following purposes:

  • Responding to service enquiries.
  • Managing reservations and appointment arrangements.
  • Providing agreed massage services.
  • Managing payment-related communications.
  • Fulfilling legal and accounting obligations.
  • Maintaining website security and functionality.
  • Measuring website and advertising performance where legally permitted.

4. Legal Bases

Personal data may be processed under the relevant conditions set out in Articles 5 and 6 of the KVKK, as applicable to each specific processing activity.

These may include:

  • Processing necessary for the establishment or performance of a contract.
  • Processing necessary to comply with a legal obligation.
  • Processing necessary for legitimate interests, provided fundamental rights and freedoms are not harmed.
  • Explicit consent where required by law.

Special categories of personal data are processed only where an applicable condition under Article 6 is satisfied.

5. Collection Methods

Personal data may be collected through:

  • WhatsApp communications initiated by clients.
  • Telephone communications.
  • Direct communications during appointment arrangements and service delivery.
  • Website interactions.
  • Website analytics and advertising technologies where legally permitted.

Collection may occur through electronic or other applicable methods.

6. Recipients and Transfers

Personal data may be transferred, where necessary and legally permitted, to relevant service providers and other recipients, including:

  • Communication and messaging service providers.
  • Website hosting and technical support providers.
  • Analytics and advertising technology providers.
  • Accounting and professional advisers.
  • Authorised public institutions where legally required.
  • Alternative therapists where an agreed referral requires disclosure and a lawful basis exists.

Some providers may process personal data outside Türkiye.

International transfers are subject to Article 9 of the KVKK and the applicable legal requirements.

7. Data Retention

Personal data is retained for the period required by its processing purpose and applicable legal obligations, after which it is deleted, destroyed, or anonymised in accordance with applicable requirements.

8. Your Rights Under Article 11 of the KVKK

Subject to applicable legal conditions, you have the right to:

  1. Learn whether your personal data is processed.
  2. Request information if your personal data has been processed.
  3. Learn the purpose of processing and whether the data is used accordingly.
  4. Know the third parties to whom personal data is transferred domestically or abroad.
  5. Request correction of incomplete or inaccurate personal data.
  6. Request deletion or destruction of personal data where the legal conditions are met.
  7. Request notification of relevant correction or deletion operations to third parties to whom the data has been transferred.
  8. Object to a result against you arising exclusively from automated analysis of your data.
  9. Request compensation for damages resulting from unlawful processing of personal data.

9. Exercising Your Rights

You may contact the data controller using the information above.

Formal applications under Article 13 of the KVKK must follow the legally prescribed application methods. WhatsApp may be used for initial enquiries but should not be assumed to constitute a legally valid formal application channel in every case.

Applications will be handled within the periods prescribed by applicable law.

10. Updates

This notice may be updated to reflect changes in processing activities, service providers, or applicable legal requirements.

Data Controller: Alena Hanımeli
Business: Best Butik Massage
Location: Kadıköy, Istanbul, Türkiye
WhatsApp: +90 531 215 42 85