Privacy Policy

Best Butik Massage

Last updated: 12 October 2026

1. Introduction

Welcome to Best Butik Massage (https://www.bestbutikmassage.com/).

We respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how personal information may be collected, used, shared, and protected when you visit our website, contact us through WhatsApp, or request our professional massage services in Istanbul.

2. Data Controller and Contact Information

The person responsible for the processing of personal data in connection with Best Butik Massage is:

  • Name: Alena Hanımeli
  • Business name: Best Butik Massage
  • Location: Kadıköy, Istanbul, Türkiye
  • Telephone / WhatsApp: +90 531 215 42 85
  • Website: https://www.bestbutikmassage.com/
  • Registered business address (if applicable): [INSERT VERIFIED BUSINESS ADDRESS]
  • Privacy contact email (if available): [INSERT EMAIL ADDRESS]

3. Personal Information We May Collect

Depending on how you interact with us, we may process:

  • Your name, telephone number, and information you voluntarily provide when contacting us.
  • Your preferred appointment date, time, location, and massage service.
  • Your address or hotel information when needed to arrange an appointment.
  • Messages and other information you choose to share during booking communications.
  • Technical information relating to website visits, subject to applicable consent and legal requirements.

Please avoid sending unnecessary sensitive personal information through WhatsApp. If health-related information is necessary to assess whether a massage service is appropriate, it will be handled in accordance with applicable data protection requirements.

4. How We Use Personal Information

Personal information may be used to:

  • Respond to questions and service enquiries.
  • Arrange, confirm, modify, or cancel appointments.
  • Provide requested massage services.
  • Communicate about appointment arrangements and payments.
  • Fulfil applicable legal and accounting obligations.
  • Maintain website functionality and security.
  • Measure advertising effectiveness and website usage where legally permitted.

We do not use your contact details for unrelated promotional messaging without an appropriate legal basis.

5. Legal Grounds for Processing

Personal data is processed only where an appropriate legal basis exists under applicable Turkish data protection law, including, where relevant:

  • Taking steps at your request before entering into a service agreement or performing that agreement.
  • Compliance with applicable legal obligations.
  • Legitimate interests, where permitted and not overridden by your rights.
  • Your explicit consent where required.

Sensitive personal data, including health information, is subject to additional legal protections.

6. WhatsApp Communications

When you choose to contact us through WhatsApp, your communications are processed through a service operated by WhatsApp/Meta under its applicable terms and privacy arrangements.

We use WhatsApp primarily to answer enquiries, discuss service availability, and coordinate appointments.

Please review WhatsApp’s own privacy information before using the service.

7. Website Analytics and Advertising

Our website may use Google Analytics, Google Ads conversion tracking, Google Tag Manager, and related technologies.

These technologies may help us understand website activity and measure interactions, including clicks on WhatsApp contact buttons.

Where consent is legally required, non-essential analytics and advertising technologies will not be activated before the necessary consent has been obtained.

Further information is provided in our Cookie Policy.

8. Sharing of Personal Information

Where necessary and legally permitted, personal information may be shared with:

  • Website hosting and technical service providers.
  • Messaging and communication service providers.
  • Analytics and advertising technology providers.
  • Professional advisers and public authorities where legally required.
  • Another massage therapist, only where a referral is agreed and an appropriate legal basis exists.

We do not sell personal information.

9. International Data Transfers

Some third-party technology providers may process personal information outside Türkiye.

Any international transfer must comply with the applicable provisions of Turkish data protection law.

10. Data Retention

We retain personal information only for as long as necessary for the relevant purpose and any applicable legal obligations.

11. Data Security

We take reasonable organisational and technical measures appropriate to the nature of the information processed.

However, no internet-based communication or storage system can be guaranteed to be completely secure.

12. Your Rights

Under Turkish Personal Data Protection Law No. 6698 (KVKK), you may have rights relating to your personal information, including requesting information about its processing, seeking correction, and requesting deletion or destruction where applicable.

To submit a request, please contact us using the contact details above. Requests will be handled in accordance with applicable legal procedures.

13. Changes to This Policy

We may update this Privacy Policy when our services, technology providers, or legal obligations change.

The latest version will be published on this website.

14. Contact

Alena Hanımeli — Best Butik Massage

Kadıköy, Istanbul, Türkiye

WhatsApp: +90 531 215 42 85

Website: https://www.bestbutikmassage.com/